Privacy Policy

The Mama Coach inc. is committed to protecting your privacy and the personal information that you provide to us when using our website or purchasing or accessing our services.  This privacy policy describes how we treat all user data collected during your visit to and use of our website and services. By visiting and using our website or services, you are accepting and agree to the terms in this privacy policy.  This privacy policy will be updated periodically, so please be sure to reread it from time to time. If you do not agree with the terms in this privacy policy, please do not use the website or provide any information to us.

Authorized Users

The website is not directed to and is not intended for access and/or use by persons under the age of 18.  We do not intentionally collect or use personal information from users that we have reason to believe are under the age of 18. 

What Personal Information is Collected on the Website?

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties.  We do not use our website to collect any personally identifiable information about you other than what you provide voluntarily to use of the website, purchasing our services, subscribe to a newsletter, fill out a form, respond to a survey, or for other purposes made apparent at the time you provide your personally identifiable information.  To use our website and purchase our services, you will need to provide us with your personal information. We ask for personal information so that we can fulfill your request to use our website and/or purchase our services. If you choose not to provide any personal information, you may not be able to use our website or purchase our services, and we may not be able to fulfill a request you may have.  If you provide personal information, you agree to provide true, accurate, complete, valid, and not misleading information and to promptly notify us of any changes in the information.

We do not disclose personal information to third parties except:  (1) for the purpose of communicating with you and when it is necessary for completing the transactions you have authorized, including but not limited to providing such information to authorized data processors or mailing services, or to follow up with you after such services have been provided; (2) when it is necessary for employees, agents and contractors to operate or maintain the website or to correct a technical problem; (3) when it is necessary to verify the existence or condition of your account with a financial institution, credit bureau or other third-party; (4) with our affiliates; (5) with our business partners for research or marketing; (6) if we sell or merge the company or its assets with another company; or (7) for fraud protection.  We may collect and use usage information to develop new products or services or to provide special offerings to you. We are not required to retain any personal information collected for a single, one-time transaction, where such information is not sold or retained by us.     

Under special circumstances we may, and you authorize us to, disclose personally identifiable information without your consent if we believe, in our sole discretion, it is reasonable to do so to satisfy laws (such as the Electronic Communications Privacy Act, as amended) or government regulations, comply with legal process or law enforcement requests, commence legal actions to protect our rights or property or to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or violations of this privacy policy or other terms found on the website.

You will be asked to provide credit card information to complete a purchase.  In such event, it is our policy to redirect you to a payment processing portal hosted by a third party payment processor. 

WE DO NOT COLLECT, ACCESS, STORE OR PROCESS ANY CREDIT CARD INFORMATION. PLEASE READ THE PRIVACY POLICY ON OUR PAYMENT PROCESSOR’S WEBSITE REGARDING THE USE, STORAGE AND PROTECTION OF YOUR CREDIT CARD INFORMATION BEFORE SUBMITTING ANY CREDIT CARD INFORMATION.  

Except as otherwise provided, this privacy policy only addresses the information that we collect from you, but not about how third parties to whom you disclose your information may use and disclose it. If you disclose your personal information to third parties, other rules may apply to how they use and disclose information provided to them.  We do not police or influence the privacy parties of third parties. When providing your personal information to third parties, their privacy policies govern their use and disclosure of your personal information. Before disclosing your personal information to a third party, you should familiarize yourself with their privacy policy.  

What Anonymous Information is Collected on this Website?

Anonymous information is collected for every visitor to the website.  This includes pages viewed, date and time, and browser type. IP numbers are not stored, but are temporarily used to determine domain type and in some cases, geographic region.  We do not make any association between this information and a visitor’s identity.

Our website may use “cookies” and similar means to collect statistical information.  A cookie is a small text file that is placed on your hard disk by a web page server. Cookies are uniquely assigned to you, and are designed to be read only by a web server in the domain that issued the cookie to you.  We use cookies to identify your browser as you visit pages on our website. Cookies created on your computer by using our website do not contain personally identifiable information and do not compromise your privacy or security.  Cookies allow us to gather anonymous information. If you choose to decline cookies, you may not be able to fully experience the features of this website.

Data Security

Information you submit via our website is stored on a system located in the United States and is not publicly accessible.  This is necessary in order to provide our services to you. Information submitted by you may be transferred to other locations which are situated outside the United States, but will only be used for the purposes outlined in this privacy policy and in accordance with these data security guidelines. 

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we take reasonable precautions and have security measures in place to protect the loss, misuse and alteration of the information under our control.  Additionally, sensitive data is encrypted using industry standard measures to provide an additional level of security. Although we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.  We are not responsible for any breach of its security or for the actions of any third parties that may obtain any personal information. You are prohibited from violating or attempting to violate security for or otherwise interfering with the operation of the website. WE DO NOT MAKE, AND EXPRESSLY DISCLAIM, ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, REGARDING THE SECURITY OR INTEGRITY OF THE WEBSITE AND YOUR PERSONAL INFORMATION.

External Links

This website may contain links to other websites.  Please note that when you click on one of these links, you are entering another website.  Links to other websites do not imply endorsement of the materials disseminated at those websites.  We encourage you to read the privacy statements of these linked websites as their privacy policy may differ from ours.  We are not responsible for the materials contained at any website linked to this website.

Choice/Opt-Out

If you have registered to receive email communications from us and later change your mind, you may contact us to have your name removed from our distribution lists at info@themamacoach.ca.  In connection with specific programs or offerings, by agreeing to participate you are generally agreeing to receive communications from us regarding other programs and special offerings. If you provide information and there is no mechanism to allow you to affirmatively opt-in, you agree that by providing the requested information and your email address, you have agreed to receive future communications from us.  You are responsible for contacting us or clicking a link provided in the email if you wish to opt-out of further communications.

Managing Your Data

Contact us in order to:  (1) request that we erase or delete personal data from our records; (2) direct our services providers to delete your personal information from their records, if applicable; (3) change or correct personal data; (4) object to, or limit, or restrict use of personal data; (5) to access and request a copy of your personal data that you have provided us with; or (6) make additional requests regarding what personal information is being collected and the purposes for the collection.  We may be contacted via email at info@themamacoach.ca or phone at (403) 589-6960. Upon a verifiable request, we will comply with your request to do any or all of the foregoing, free of charge, within 45 days or your request.  

Governing Law and Enforcement of Privacy Policy

Use of this website is governed by Canadian law and the laws of the province of Alberta, without regarding conflicts of law provisions.  If you are accessing the website from a physical location outside of Canada with laws or regulations governing personal data collection, use, and disclosure that are different from Canadian laws, you agree that by accessing the website, you are transferring your personal information to Canada and you consent to the application of the laws of Canada and the province of Alberta with respect to use of the website and any dispute regarding the website or this privacy policy.  You further consent to the exclusive jurisdiction of the provincial courts located in Alberta, Canada. If any provision of this privacy policy is held by a court of competent jurisdiction to be illegal, unenforceable, or in conflict with any applicable law, the validity of the remaining portions or provisions shall remain in full force and effect.

For More Information – If you have any questions, concerns, or comments about this privacy policy, please email info@themamacoach.ca